Privacy Policy
Last Updated: [Insert Date]
Cloud Lighthouse Limited ("Cloud Lighthouse", "we", "us", or "our") is committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard personal data when you ("Subscriber", "you", or "your") and your authorized users ("Users") access and use Centru.ai, our comprehensive Trustworthy AI management platform ("Centru.ai").
By using Centru.ai, you consent to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use Centru.ai.
1. Scope of This Privacy Policy
This Privacy Policy applies to personal data collected through Centru.ai and related services provided by Cloud Lighthouse. It does not apply to third-party websites, services, or applications that may be linked to or from Centru.ai.
2. Personal Data We Collect
We collect the following types of personal data:
Account Information: When you create an account on Centru.ai, we collect your name, email address, job title, company name, and other business contact information.
Usage Data: We gather data about how you and your Users interact with Centru.ai, including IP addresses, browser types, device information, pages visited, and actions taken on the platform.
Subscriber Data: Any data or information you or your Users input into Centru.ai, which may include personal data related to your organization’s Trustworthy AI practices.
3. How We Use Your Personal Data
We use your personal data for the following purposes:
To Provide and Improve Centru.ai: To deliver the services you’ve subscribed to, such as managing Trustworthy AI practices, conducting assessments, developing strategies, and accessing our library of AI assets.
To Communicate with You: To send updates, notifications, and other information related to your use of Centru.ai, including support and administrative messages.
To Enhance User Experience: To analyze usage patterns and improve the functionality, performance, and user interface of Centru.ai.
For Marketing and Promotional Purposes: To send marketing communications about our products, services, or events, where permitted by law. You may opt out of these at any time.
To Comply with Legal Obligations: To meet our legal and regulatory requirements, including data protection laws.
4. Legal Basis for Processing Personal Data
We process your personal data based on the following legal grounds:
Contractual Necessity: To fulfill our obligations to you as a Subscriber, such as providing access to Centru.ai.
Legitimate Interests: To improve our services, enhance user experience, and conduct marketing activities, provided your data protection rights do not override these interests.
Consent: Where you have given consent, such as for marketing communications.
Legal Obligations: To comply with applicable laws and regulations.
5. How We Share Your Personal Data
We may share your personal data with:
Service Providers: Third-party vendors who assist us with services like hosting, data analysis, payment processing, and customer support. These providers are bound by contracts to protect your data.
Business Partners: Partners with whom we collaborate to offer integrated services or joint offerings, but only with your consent or as necessary to fulfill our contractual obligations.
Legal Authorities: When required by law, regulation, or legal process, or to protect the rights, property, or safety of Cloud Lighthouse, our users, or others.
We do not sell your personal data to third parties.
6. Data Security
We take reasonable steps to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Our security measures include:
Encryption: Data is encrypted in transit and at rest using industry-standard protocols.
Access Controls: Access to personal data is limited to authorized personnel only, following the principle of least privilege.
Regular Audits: We perform regular security audits to ensure our measures remain effective.
While we strive to secure your data, no online transmission or storage method is 100% secure, and we cannot guarantee absolute security.
7. International Data Transfers
Your personal data may be transferred to and processed in countries outside your own, including those with different data protection laws. We ensure appropriate safeguards, such as Standard Contractual Clauses (SCCs) or other approved mechanisms, are in place to protect your data during international transfers.
8. Your Rights Under Data Protection Laws
Depending on your location, you may have the following rights regarding your personal data:
Right to Access: Request a copy of the personal data we hold about you.
Right to Rectification: Request correction of inaccurate or incomplete data.
Right to Erasure: Request deletion of your data under certain conditions.
Right to Restrict Processing: Request that we limit how we process your data.
Right to Data Portability: Request your data in a structured, commonly used, machine-readable format.
Right to Object: Object to processing based on legitimate interests or for direct marketing.
Right to Withdraw Consent: Withdraw consent at any time where we rely on it for processing.
To exercise these rights, contact us at [privacy@cloudlight.house]. We will respond as required by applicable laws.
9. Cookies and Similar Technologies
Centru.ai uses cookies and similar technologies to improve your experience, analyze usage, and provide personalized content. Cookies are small text files stored on your device that help us track preferences and usage.
You can control cookies via your browser settings, though disabling them may impact Centru.ai’s functionality.
10. Retention of Personal Data
We keep your personal data only as long as necessary to fulfill the purposes in this Privacy Policy, comply with legal obligations, resolve disputes, or enforce agreements. When no longer needed, we securely delete or anonymize it.
11. Children’s Privacy
Centru.ai is not designed for individuals under 18. We do not knowingly collect data from children. If we learn we’ve collected such data without parental consent, we will delete it.
12. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We’ll notify you of material changes by posting the updated policy on Centru.ai and revising the "Last Updated" date. Continued use of Centru.ai after updates indicates your acceptance.
13. Contact Information
For questions, concerns, or requests about this Privacy Policy or our data practices, contact us at:
Cloud Lighthouse Limited
14 Spruce House
London
SE10 8HF
United Kingdom
Email: [privacy@cloudlight.house]
Website: https://cloudlight.house
By using Centru.ai, you acknowledge that you have read, understood, and agree to this Privacy Policy.